Privacy policy

Introduction

This privacy policy will explain how John Timberlake Web Design uses the personal data you provide when you visit and use www.johntimberlake.co.uk.

What data do I collect?

John Timberlake Web Design collects the following data:

  • Your name, business/organisation name, website address, email address, telephone number and message if you contact via this website's contact form. Plus your Internet Protocol (IP) address, country, web browser version and device's Operating System (OS) for spam filtering and to improve my services to you.
  • Your email address, message and any other information you volunteer if you contact via email.
  • Your telephone number using caller ID if you contact via telephone.
  • Your name, business/organisation name, email address, telephone number and postal address if you place an order for my services.

How do I collect your data?

You directly provide John Timberlake Web Design with most of the data collected. I collect data and process data when you:

  • Place an order for any of my services.
  • Voluntarily make contact via telephone, email or this website's contact form.

How will I use your data?

John Timberlake Web Design collects your data so that I can:

  • Reply to your messages and queries.
  • Process your order and manage your account.
  • Email you with special offers on other products and services I think you might like.

I do not:

  • Sell or rent your data to third parties.
  • Share your data with third parties for marketing purposes.

If you agree, John Timberlake Web Design will share your data with the following companies to provide you with their products and services:

How do I store your data?

  • John Timberlake Web Design's website and email messages are stored and hosted on cloud servers within the United Kingdom.
  • Your data related to accounts and ongoing work is stored electronically at my business's UK registered address.
  • Security precautions taken include: strong passwords, virus & malware protection, automatically updated operating systems & web browsers, hardware & software network firewalls.
  • Hypertext Transfer Protocol Secure (HTTPS) and Secure Sockets Layer (SSL) certificates are used to encrypt data between web browser and this website for secure communication.
  • John Timberlake Web Design will keep your account data for five years in line with HM Revenue and Customs (HMRC) requirements.
  • Email and contact form messages are kept for up to 90 days unless they are related to an ongoing project or customer account.
  • Once this time period has expired, I will delete your data from my systems including any backups.
  • Email addresses used to send me unsolicited spam will be added indefinitely to anti-spam filters.

Marketing

John Timberlake Web Design would like to send you information about my products and services that I think you might like.

  • If you have agreed to receive marketing, you may always opt out at a later date.
  • You have the right at any time to stop John Timberlake Web Design from contacting you for marketing purposes.
  • If you no longer wish to be contacted for marketing purposes, please contact me.

What are your data protection rights?

John Timberlake Web Design would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request John Timberlake Web Design for copies of your personal data. I may charge you a small fee for this service.
  • The right to rectification - You have the right to request that John Timberlake Web Design correct any information you believe is inaccurate. You also have the right to request John Timberlake Web Design to complete the information you believe is incomplete.
  • The right to erasure - You have the right to request that John Timberlake Web Design erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that John Timberlake Web Design restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to John Timberlake Web Design's processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that John Timberlake Web Design transfer the data that I have collected to another organization, or directly to you, under certain conditions.

If you make a request, I have one month to respond to you. If you would like to exercise any of these rights, please contact me.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit a website, it may collect information from you automatically through cookies or similar technology.

You can set your browser not to accept cookies. For further information on cookies including how to remove or block them from your browser, visit All About Cookies.

No cookies are used by the John Timberlake Web Design website.

Privacy policies of other websites

This website contains links to other websites. This privacy policy applies only to this website, so if you click on a link to another website, you should read their privacy policy.

Changes to this privacy policy

John Timberlake Web Design keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7 October 2024.

How to contact us

If you have any questions about John Timberlake Web Design's privacy policy, the data I hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact me.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that John Timberlake Web Design has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.